Academic Policies

Attendance

Each student is expected to attend each scheduled class. Students must notify the school within 2 hours of a scheduled class if they cannot attend. The student’s cumulative absences for the entire course cannot exceed two (2) days. A student may be deemed not making satisfactory progress if absence exceeds two (2) days; students will be terminated from that class.

Credit Transfer

The School will grant up to 25% credit for verifiable previous training recorded and submitted to the TPR. Applicant students assume the burden of requesting their former institution to send to the School authenticated transcripts of training completed at an appropriately licensed institution. The relevance of the training will be at the discretion of the School.

Cancellation

Students have up to 3 business days from signing the enrollment agreement to cancel their enrollment and receive a full refund of all tuition monies and fees paid.

Withdrawal & Refund

A student who at any time withdraws, is withdrawn (including expulsion) by the institution, or otherwise fails to attend class is entitled to a full refund of any fee, regardless of whether the fee is included in tuition, paid to the institution for tangible goods or services not delivered to or fully provided to the student.

If a student fails to begin class on the program start date as written in the enrollment agreement or as amended by the institution, the refund shall equal the sum of all refundable fees paid and, if the student has institutional loans, forgiveness of the amounts owed by the student, less an administrative fee of one hundred dollars ($100.00).

If after the program has commenced and before expiration of twenty percent (20%) or less of the period of enrollment for which the student was charged, a student withdraws, is withdrawn (including expulsion) by the institution, or otherwise fails to attend classes, the refund shall be a pro rata portion of refundable fees, less an administrative fee of one hundred dollars ($100.00). If applicable, the refund shall include forgiveness of institutional loans. For example, if a student’s last day of attendance equals ten percent (10%) of the period of enrollment for which the student was charged, the institution is entitled to retain only ten percent (10%) of the refundable fees charged for the period of enrollment as well as one hundred dollars ($100.00). However, in no instance will the institution be responsible for any refund in excess of the amount paid by or on behalf of the student for the period of enrollment for which the student was charged.

If after expiration of twenty percent (20%) of the period of enrollment for which the student was charged, a student withdraws, is withdrawn (including expulsion) by the institution, or otherwise fails to attend classes, the student may be deemed obligated for one hundred percent (100%) of the refundable fees charged by the institution up to the last period of enrollment charged.

For a student who cannot complete one (1) or more classes because the institution discontinued such a class during a period of enrollment for which the student was charged, the institution shall refund the sum of all refundable fees paid and, if the student has institutional loans, forgive the amounts owed by the student.

For purposes of calculating percentages of attendance in clock hour programs the number of scheduled hours up to the last date of attendance will be the numerator. For credit hour programs, percentages are calculated based on calendar days.

When computing refunds pursuant to the refund policy, the last day of attendance for a student who meets the definition of enrolled shall be either:

(a) The date of the student’s last recorded day of attendance or

(b) When applicable, the date the student failed to return from an approved leave of absence.

The institution will refund the student within seven (7) business days of receiving notice of the student’s withdrawal. If the student is expelled, the refund will be issued within seven (7) business days of the date of expulsion. When no written notice of withdrawal is given, the institution shall issue the refund within seven (7) business days of determining the student has withdrawn.

Involuntary Withdrawal

Students may be involuntarily withdrawn due to: (i) non-compliance with the drug & alcohol policy, (ii) violation of safe driving practices , (iii) failure of 3 or more final practice or official exams, (iv) inability to pass any individual learning module within a maximum of 4 sessions or 16 training hours, (v) any physical or verbal altercations with other students or instructors. (vi) any inappropriate or threatening behavior towards other students or staff. Involuntary withdrawals will be eligible for the standard refund policy.

Standard of Conduct

Students are expected to respect both other students and instructors. A student will be asked to leave the class if there is verbal or physical abuse to any student or employee of the Superior Drivers Institute. Additional grounds for student dismissal include operating a school vehicle while under the influence of alcohol or drugs, bringing any weapons onto the premises, or engaging in any activity which could harm fellow students or instructors. Students dismissed for violating the Standards of Conduct Policy will not be considered for reinstatement.